Online Payments & E-Billing Information

Visit the Online Water Bill website.

Note: There is a 2.55% processing fee charged when paying with a credit card. This fee is charged by a third-party vendor and is not controlled or accounted for by the City of Stow. The City of Stow does not receive any money from the credit card processing company other than the amount of the customer's water bill.

First Time Users

Use the online water bill website and use the "Create New Account" option to create a username and password, you will need your account number and the name on your account (indicated on your most recent water bill). If you are an owner or tenant: only one username and password can be created for each water account, therefore it is not possible for both the owner and the tenant of the same property to each have an account. It will be up to the owner of the property to come up with a mutual agreement with their tenant.

If you have any questions contact the City of Stow Water Department.


A free ACH payment program is available that will automatically withdraw your water bill account balance from your bank account every month.  To sign up, complete the Water ACH Form (PDF) and return it to the Water Billing Department.